Resume / Curriculum Vitae

Personal Data Last update: 03/September/2009
Name: Arjen van Mierlo
Nationality: Dutch
E-mail address: arjen@arjen.com


Summary
  • 11 years of experience developing and implementing integrated software solutions, as a programmer, architect, team lead and since 2006 as a project lead
  • Capability Lead of the J2EE Capability within Accenture Technology Solutions in the Netherlands
  • Strong knowledge and good understanding of e-business applications and architecture
  • Good knowledge of processes involved with application development, delivery and maintenance as well as project management (Prince2 Foundation certified), service management, change management and incident management (ITIL Foundation Certified)
  • Strong technical skills (Java (J2EE - Sun Certified Java 2 Programmer, Sun Certified Web Component Developer), (D)HTML, XML, etc...)
  • Good analytical skills, persevering and independent
  • Ability to translate the business goals behind a business problem into software specifications
  • Team player, people developer, ambitious
  • Areas of special interest: personalized web sites, 1-to-1 marketing, project management, airline industry

Experience
 
Accenture Technology Solutions - Almere, the Netherlands, Started November 2002.
Job Title: Manager (as of September 2008, Started in 2002 as Specialist/Sr. Programmer)
Extra: As of 01/01/2005 Member of the Works Council (re-elected per 1/1/2007), Fundraising for the Educational Programma of VSO in Nepal
Duties at Accenture Technology Solutions: Cell Lead Java Custom Development cell
  • Scheduling of people
  • People management
  • Training curriculum (together with seniors in the cell)
  • Recruiting
Duties at the customer (current): Team Lead
  • Responsible for a team consisting of for subteams working on various technologies for a small Dutch Private Banking bank. These subteams perform fixes, small enhancements and participate in projects. My role is to schedule this work and look for possible improvements for the code and processes. The subteams work on the Java Portal, Lotus Notes, Natstar and WebSphere Message Broker.
  • I am also responsible for the knowledge transition for Lotus Notes and WebSphere Message Broker to a group of new team members offshore.
Duties at the customer (recent past): Team Lead Java Portal.
  • Responsible for the team working on the Java part of the Online Banking Portal of a small Dutch Private Banking bank. The team does fixes, small enhancements and participates in projects. My role was to schedule this work and look for possible improvements for the code and processes.
  • I was also responsible for the knowledge transition to a group of new team members offshore.
Duties at the customer (previously): Project Lead, Delivery Lead Application Maintenance and Technical Lead of a project.
  • Responsible for a proof of concept consuming services via a web servcies rather than proprietary API
  • Technologies, Tools and Methodologies involved: Prince2, J2EE, Webservices, Hibernate, XML, WebSphere Application Server 6.0, RAD7, SVN, MS Project and UML.
  • Responsible for the Global Design of a new version of a SOA middleware application.
  • Responsible for the scope, budget, planning and delivery of this application (being the project lead)
  • Technologies, Tools and Methodologies involved: Prince2, J2EE, Webservices, Hibernate, Spring, XML, WebSphere Application Server 5.0, RAD6, SVN, TestDirector, MS Project and UML.
  • Responsible for the part about the technical application architecture in the Global Design of a B2B web application.
  • Help the customer in defining parameters for improving the applications and setting priorities for implementing changes and fixes.
  • Coordinate changes and fixes by planning them and distributing the work among the team members
  • Mentoring and coaching J2EE developers in the Application Maintenance team and determining their training needs
  • Developing procedures and templates for developers implementing changes and doing deployments as well as for 1st and 2nd line support to recognize causes of incidents reported.
  • Improve the maintenance process and delivery process for application maintenance applications.
  • Application maintenance of web-enabled Enterprise/B2C/B2B/B2E applications running on WebSphere/AIX, first as a senior programmer, later on as team lead. Incident, change and release management for several applications.

HSO - Scherpenzeel, the Netherlands, July 2001 - October 2002. Contract terminated due to restructuring at HSO.
Job Title: Senior BroadVision Consultant.
Duties: Application Architecture, Technical Design, Mentoring junior developers and development.

  • Architecture, Technical Design and development of new functionality for several web sites / portals using the BroadVision platform.
  • Mentoring several junior BroadVision consultants and Java programmers and providing in house and on the job training.

OneStopHost - Oude Meer, the Netherlands, September 2000 - June 2001. Contract terminated due to restructuring at OneStopHost.
Job Title: Senior BroadVision Engineer.
Duties: Resource management, recruitment, supplier liaison, team management and development/coding.


Cap Gemini - Utrecht, the Netherlands, January 1999 - August 2000.
Job Title: Internet Developer, Senior BroadVision Engineer.
Duties: Team management and development/coding.


Baan Midmarket Solutions - Ede, the Netherlands / Slough, UK, April 1998 to December 1998. Contract terminated due to restructuring at Baan.
Job Title: Internet Web Developer.
Duties: Web site development/coding.


Databasix - Utrecht, the Netherlands, September 1995 - March 1998.
Job Title: Technical Writer, Webmaster.
Duties: Technical writing and web site development.
 

Certificates
Prince2 Foundation Certificate (2005)
ITILF - Foundation Certificate in IT Service Management (2005)
SCWCD - Sun Certified Web Component Developer 1.4 (2005)
SCJP - Sun Certified Java Programmer 1.4 (2004)
 

SkillsLevel
Languages
DutchMother tongue
EnglishFluent
GermanGood
Web servers / Application servers
WebSphere Application Server
Tools
WebSphere Studio Application Developer
MS Word, MS Excel, MS Project, MS PowerPoint
Programming Languages, etc.
Java/J2EEExpert
JavaScriptExpert
XMLExpert
WebservicesAdvanced
 

Training
  • ATS Succession Program (2008, internal - Accenture Technology Solutions)
  • Team Lead School (2006, internal - Accenture Technology Solutions)
  • People Development Fundamentals (2005, external - Kaleido)
  • The Pyramid Principle (2005, CBT - Accenture)
  • Masterclass Quality of Software (2004/2005, external - Cibit)
  • Architecting and Designing J2EE Applications (SL-425) (2004, external - Sun Microsystems)
  • Analysis, Design, and Technical Architecture - using Accenture Delivery Suite (2004, CBT - Accenture)
  • ITIL Foundation (2004, external - ISES)
  • Java Enterprise Connectivity: Security (2004, CBT - Accenture)
Before this also trainings in the area of BroadVision, Java and other technologies as well as personal skills trainings.  

Education
  • Language and Information Science, Faculty of Arts of the Tilbury University. Diploma in 1995. Courses were mainly in the field of man-machine communication, information retrieval, automatic text generation and editing and the Dutch and English language.
  • Athenaeum (Pre-University); diploma in 1989.
 

Hobbies
In my spare time I like watching movies, reading books (literature, horror stories and detectives) and walking. My holidays usually lead me to the mountains in Europe or elsewhere in the world, although London is a city I like to visit once or twice each year too (mainly for the West End theatre shows).